Topic
AI agents
AI agents
3 stories
SaaS4 Oct 2026
Best AI customer support tools in 2026: Fin, Zendesk, Sierra and more
We compare Intercom Fin, Zendesk AI, Freshworks Freddy, Decagon, Sierra and others on price model, setup effort and fit, using vendor pages as of… Ishaan Vardhan · 11 min read
In Depth4 Oct 2026
Model Context Protocol (MCP) explained: what it is and why it won
What the Model Context Protocol is, how hosts, clients and servers work, why OpenAI, Google and Microsoft adopted it, and the security risks teams… Ishaan Vardhan · 12 min read