Dagmor
Review recorded calls, keep the evidence and get clear reports
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Download share cardWhat Dagmor does
Dagmor turns completed customer calls into review work. Its Call Log keeps original recording names, audio and readable transcripts together. Teams can use their own script or draft one from questions that recur in real calls. Reviewers can check uncertain findings, while agents see Hero Scores and managers get conduct, recording coverage, customer-word and trend reports. Survey answers stay beside what people actually said between the ticks. A team can also send its recordings and take finished reports without using the review screens. The first campaign is free if you stop there; later work costs €0.04 per recorded minute, rounded to the nearest euro.
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