# Operations Program Manager

- Link: https://100xfounder.com/job/stripe-operations-program-manager-d0f478/
- Published: 2026-09-18T11:38:55+05:30
- Author: Ishaan Vardhan

### About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies,
from the world’s largest enterprises to the most ambitious startups, use Stripe 
to accept payments, grow their revenue, and pursue new business opportunities. Our
mission is to increase the GDP of the internet, and we have a staggering amount 
of work ahead. That means you have an unprecedented opportunity to put the global
economy within everyone’s reach while doing the most important work of your career.

### About the team

As Stripe’s user base and global footprint grow dramatically, we face unique support
problems resulting from our scale and the types of businesses we partner with. The
Stripe Delivery Center (SDC) strategy will provide operational support and expand
Stripe’s portfolio of operational capabilities to meet the growing needs of external
users and internal Stripe teams. Our support experience draws on a deep understanding
of our products, the financial industry, money movement, and our customers’ products
and users. Building this experience requires us to invest significant resources 
in talented teams of Stripes.

### What you’ll do

We’re looking for dynamic and entrepreneurial leaders who will define our strategy
for scaling the Core Payments team, improve operational workflows, and maintain 
a best-in-class Operations program. If you like hard problems, are analytical, are
comfortable operating with ambiguity, and enjoy finding creative solutions, we want
to hear from you.

### Responsibilities

 * Lead end-to-end product launches across multiple regions as an integrated program.
   Develop and maintain detailed launch plans that serve as the central point of
   coordination across globally distributed and highly cross-functional teams, including
   Engineering, Product Management, go-to-market, cross-functional review, Support,
   and other key partner teams.
 * Drive operational excellence across the product launch lifecycle by designing,
   improving, and implementing scalable processes that strengthen stakeholder coordination,
   clarify dependencies, maintain alignment, and support consistent execution across
   regions.
 * Monitor and report on progress through biweekly status updates to senior leadership
   while maintaining transparent documentation throughout.
 * Support cross-functional collaboration by identifying and documenting teams’ 
   responsibilities for product launches, proactively communicating blockers, and
   providing transparent status updates and relevant documentation, such as product
   launch Gantt charts, program plans, and scope details.
 * Define and improve operating rhythms that support efficient collaboration across
   teams. Manage operational cadences for product launches and business reviews,
   and track Stripe Objectives and Key Results (SOKRs).
 * Establish scalable launch frameworks and operational structures to simplify execution,
   improve cross-functional alignment, and support efficient multi-region product
   rollouts.

### Minimum requirements

 * More than 7 years of total work experience, including 4 to 5 years in program
   management, consulting, or a similar role within a high-growth technology company,
   with a strong focus on managing strategic product initiatives from conception
   through implementation.
 * A proven track record in process and project management, including creating operational
   processes, leading product roadmap reviews, and designing scalable systems in
   fast-paced environments.
 * Skill in scheduling, prioritizing tasks, and meeting deadlines to support the
   timely delivery of products and features.
 * Comfort operating with ambiguity and executing complex projects while building
   collaboration across diverse teams and functions.
 * Strong stakeholder engagement skills, including high-level planning and ongoing
   communication to align project goals with operations.
 * The ability to present ideas, product updates, and roadmaps clearly and persuasively
   to a range of stakeholders, including executives, to build alignment and understanding
   of project objectives.

### Preferred qualifications

 * Experience in program management, consulting, or a similar role within payments
   or fintech.
 * Familiarity with roadmap management tools and planning frameworks, and knowledge
   of how to apply them to manage projects effectively.
 * The ability to understand the company’s strategic goals and align the product
   roadmap accordingly.
 * Skill in helping stakeholders prioritize product features and initiatives based
   on business value, customer needs, and resource availability.
 * A deep understanding of global markets and the ability to contextualize decisions
   and processes to account for regional nuances.
 * Experience implementing process improvements and change-management strategies
   to scale operations effectively.

We’re looking for someone who meets the minimum requirements to be considered for
the role. If you meet these requirements, we encourage you to apply. The preferred
qualifications are a bonus, not a requirement.