# Program Management (Lender Management) – Senior Manager- Lending EMI

- Link: https://100xfounder.com/job/paytm-program-management-lender-management-senior-manager-lending-emi-3949fc/
- Published: 2026-09-17T17:28:21+05:30
- Author: Ishaan Vardhan

### About Paytm

Paytm is India’s leading financial services company offering full-stack payments
and financial

solutions to consumers, merchants, and online platforms. Our mission is to bring
half a billion

Indians into the mainstream economy through payments, commerce, banking, investments,
and

financial services.

**Profile:** Program Manager + Lender Manager

**Vertical:** Lending EMI |

**Role:** Program Management |

### About the role

Run Lending EMI programs end-to-end and own lender management — onboarding, performance,
SLAs, and relationship health. You will coordinate cross-functional delivery and
ensure programs and lender partnerships deliver volume, quality, and compliance 
outcomes.

### Key Responsibilities

 * Manage current and new lending partners for the product.
 * Work with lenders on target setting, foll-ups, reconcilations and business growth.
 * Own program lifecycle for assigned Lending EMI programs (planning, launch, run,
   optimise, wind-down).
 * Manage lender relationships: onboarding, commercials (as guided), SLAs, issue
   resolution, and performance reviews.
 * Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio 
   quality; drive corrective actions.
 * Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness
   and smooth operations.
 * Maintain program documentation, SOPs, RACI, and change logs.
 * Run governance forums (program reviews, lender reviews, escalation calls) and
   close action items.
 * Support new lender / program launches: UAT coordination, checklist ownership,
   go-live readiness.
 * Identify process gaps and drive continuous improvement across program and lender
   workflows.
 * Prepare leadership MIS on program and lender health

### Why join us

We support our people by providing a range of flexible working options so they can
work in the way that best suits them. We also offer you the opportunity to develop
your career, working in a diverse and inclusive workplace where the diverse backgrounds,
perspectives and life experiences of our people are celebrated and create a great
place to grow, thrive and belong. Most importantly, for us Work is Fun!!

### Compensation

If you are the right fit, we believe in creating wealth for you with enviable 500
mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are
in a unique position to democratize credit for deserving consumers & merchants –
and we are committed to it. India’s largest digital lending story is brewing here.
It’s your opportunity to be a part of the story! democratize credit for deserving
consumers & merchants – and we are committed to it. India’s largest digital lending
story is brewing here.