# Business Analyst – Assistant Manager – Lending Reserve

- Link: https://100xfounder.com/job/paytm-business-analyst-assistant-manager-lending-reserve-e9571b/
- Published: 2026-09-17T21:16:46+05:30
- Author: Ishaan Vardhan

### About Us

Paytm is India’s leading financial services company that offers full-stack payments&
financial solutions to consumers, offline merchants, and online platforms. The company
is on a mission to bring half a billion Indians into the mainstream economy through
payments, commerce, banking, investments, and financial services. One97 Communications
Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.

### About the team

Our lending analytics team owns the personal loan funnel end-to-end — from lead 
generation through disbursal —working across risk, product, growth, and call center
operations to continuously improve conversion, approval rates, and disbursal volume
across multiple lending partners.

### What you’ll do

 * Own and monitor the personal loan funnel across multiple lending partners, tracking
   conversion, drop-off, and approval rates at each stage (lead, application, underwriting,
   disbursal)
 * Conduct cohort-level performance analysis to identify underperforming lender 
   segments or funnel stages, and work with the risk team to refine approval logic
 * Design and maintain real-time dashboards (Looker) for cross-functional stakeholders
   across Business, Product, Growth, and Risk Tech teams
 * Build and maintain threshold-based alerting systems to flag funnel deviations
   and anomalies, enabling proactive response
 * Partner with the call center/operations team to design data-driven prioritization
   models that improve outreach efficiency and conversion
 * Analyze drop-off and retargeting opportunities to recover users lost at various
   funnel stages
 * Respond to ad-hoc data requests from finance, growth, and call center teams (
   disbursal reporting, trend diagnostics, etc.)
 * Identify opportunities to automate recurring reporting and manual workflows, 
   including using AI tools, to improve team efficiency

### What we’re looking for

 * 2–5 years of experience as a Business Analyst / Data Analyst, ideally in fintech,
   lending, or a related consumer- tech domain
 * Strong SQL skills; working knowledge of Python for basic data analysis is a plus
 * Hands-on experience with BI/dashboarding tools (Looker, Power BI, or similar)
 * Solid grasp of statistics and ability to translate data into clear, actionable
   business narratives
 * Experience working with or analyzing lending/credit/BNPL funnels is a strong 
   plus
 * Comfort working cross-functionally with risk, product, growth, and operations
   teams
 * Bonus: experience using AI tools (e.g., Claude, ChatGPT) to automate reporting
   or analytical workflows
 * Google Apps Script and Spark experience is a plus

### Nice to have

 * Experience negotiating or influencing external partner (e.g., lender/financier)
   risk criteria using data
 * Exposure to call center/ops prioritization or resource-allocation modeling

### Join Us

A collaborative, output-driven environment that brings cohesiveness across businesses
through technology.

Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-
sell opportunities across Paytm’s user base.

A solid 360 circle feedback culture supported by peer teams aligned with your goals.

### Compensation

If you are the right fit, we believe in creating wealth for you With enviable 500
mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are
in a unique position to democratize credit for deserving consumers & merchants –
and we are committed to it. India’s largest digital lending story is brewing here.
It’s your opportunity to be a part of the story!