# Manager, Product Design: Application Observability

- Link: https://100xfounder.com/job/new-relic-manager-product-design-application-observability-8af696/
- Published: 2026-09-21T14:49:17+05:30
- Author: Ishaan Vardhan

We are a global team of innovators and pioneers dedicated to shaping the future 
of observability. At New Relic, we build an intelligent platform that empowers companies
to thrive in an AI-first world by giving them unparalleled insight into their complex
systems. As we continue to expand our global footprint, we’re looking for passionate
people to join our mission. If you’re ready to help the world’s best companies optimize
their digital applications, we invite you to explore a career with us!

### Your opportunity

New Relic is hiring an on-site design manager for our Hyderabad team, leading design
for Application Performance Monitoring (APM) and Log Management — two of the platform’s
most used products. APM gives engineering teams full-stack visibility across their
applications: connecting traces, metrics, and infrastructure data so they can find
what’s breaking and understand why. Log Management is where engineers go to make
sense of raw data at scale — ingesting, parsing, and querying log data across their
entire stack, without the operational overhead of managing it separately. These 
are the products engineers open when something is on fire, which means the design
work is high-stakes and high-visibility.

This is an on-site role in Hyderabad. Many of the engineers and product managers
you’ll partner with are there too, and being present — in standups, reviews, and
the quick conversations before a decision gets made — is part of how you’ll build
the relationships that make design effective. You’ll also work closely with design,
product, and engineering partners in the US and Spain, so operating across time 
zones and communicating well in writing are part of the job, not an afterthought.

You’ll manage a small team of designers, own the quality of design work across APM
and Logs, and stay close enough to the craft to contribute directly when it matters.
If you’ve led a small design team on complex technical products and want clear ownership
of both the work and the people — this is that role.

### What you’ll do

 * **Manage and develop your designers** — run consistent 1:1s including regular
   career development conversations, give direct and specific feedback, set clear
   expectations for each person, and invest in their growth. Build a team culture
   where people feel they belong and different perspectives are welcome. You’ll 
   represent your team in calibration conversations and advocate for their work 
   and careers within the broader design org.
 * **Own design quality across APM and Logs** — review work critically, raise problems
   before they reach partners, and make sure the team is solving the right problems
   at the right level of craft. You’re accountable for what ships.
 * **Keep the user’s perspective in the conversation** — design managers at New 
   Relic are the voice of the user in product and engineering discussions. You bring
   user needs and research insights into roadmap conversations, not just design 
   reviews.
 * **Partner with PM and Engineering** — work with your product and engineering 
   counterparts as a peer. Hold the design perspective, push back when the direction
   needs it, and communicate design’s value in terms of outcomes the business tracks:
   adoption, retention, time to value.
 * **Keep the team focused and on track** — manage incoming work, maintain visibility
   into what’s in flight, help the team balance competing priorities, and set clear
   expectations with PM and Engineering partners about what’s possible and when.
 * **Help your team use AI well** — stay curious about tools like Figma AI, Claude,
   and Gemini and how they can help your designers work better: faster exploration,
   smarter prototyping, better research synthesis. You don’t need to be an expert,
   but you’re not slowing down experimentation either.
 * **Contribute IC design work when the work calls for it** — you’re an experienced
   designer, and there are moments where the team needs your hands on a problem.
   Roll up your sleeves when it’s the right call; delegate when it isn’t.
 * **Hire well** — contribute to recruiting when the team has open roles. Use each
   hire to bring in diverse perspectives and backgrounds, and build the kind of 
   team where different viewpoints make the work better.
 * **Connect Hyderabad to the rest of the design org** — bridge your team to design,
   product, and engineering partners in the US and Spain. Apply New Relic’s design
   standards and practices locally, and make sure your team isn’t working in isolation
   from the broader design org direction.

### This role requires

 * 8+ years of product design experience, with meaningful time on technically complex
   B2B or enterprise software — products with data-dense interfaces, technical users,
   and real stakes in production
 * 2–4 years of direct people management — you’ve run 1:1s, given honest performance
   feedback, and developed designers at different career stages
 * Experience working across time zones — comfortable with async communication and
   able to build real working relationships with partners you won’t always be in
   the same room as
 * A clear design point of view and the confidence to use it — you can evaluate 
   work, give specific feedback, and hold a position with a PM or engineering partner
   who pushes back
 * Strong written and verbal communication in English — this is a distributed org
   and clear communication is how work stays connected across it
 * A portfolio showing your design process and how you reason through hard problems—
   not just finished screens, but how you think and what tradeoffs you made

### Bonus points if you have

 * Experience with APM, log management, observability, or similar developer-facing
   infrastructure products
 * Familiarity with design systems and when to work within them vs. when to push
   on them
 * Experience hiring and growing a design team over time, not just managing a steady
   state
 * Hands-on curiosity with AI tools — Figma AI, Claude, Gemini, and others — in 
   your own workflow or helping your team adopt them
 * Comfort prototyping with code or code-adjacent tools — Cursor, v0, Replit, or
   similar

Fostering a diverse, welcoming and inclusive environment is important to us. We 
work hard to make everyone feel comfortable bringing their best, most authentic 
selves to work every day. We celebrate our talented Relics’ different backgrounds
and abilities, and recognize the different paths they took to reach us – including
nontraditional ones. Their experiences and perspectives inspire us to make our products
and company the best they can be. We’re looking for people who feel connected to
our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application
or recruiting process, please reach out to [resume@newrelic.com](https://100xfounder.com/job/new-relic-manager-product-design-application-observability-8af696/resume@newrelic.com).

We believe in empowering all Relics to achieve professional and business success
through a flexible workforce model. This model allows us to work in a variety of
workplaces that best support our success, including fully office-based, fully remote,
or hybrid.

### Our hiring process

In compliance with applicable law, all persons hired will be required to verify 
identity and eligibility to work and to complete employment eligibility verification.
Note: Our stewardship of the data of thousands of customers means that a criminal
background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on
individual circumstances and in accordance with applicable law including, but not
limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf).

Headhunters and recruitment agencies may not submit resumes/CVs through this website
or directly to managers. New Relic does not accept unsolicited headhunter and agency
resumes, and will not pay fees to any third-party agency or company that does not
have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies
with U.S. export controls and licensing requirements. Certain New Relic roles require
candidates to pass an export compliance assessment as a condition of employment 
in any global location. If relevant, we will provide more information later in the
application process.

Candidates are evaluated based on qualifications, regardless of race, religion, 
ethnicity, national origin, sex, sexual orientation, gender expression or identity,
age, disability, neurodiversity, veteran or marital status, political viewpoint,
or other legally protected characteristics.

Review our Applicant Privacy Notice at [https://newrelic.com/termsandconditions/applicant-privacy-policy](https://newrelic.com/termsandconditions/applicant-privacy-policy)