# Engineer 3 – Business Systems

- Link: https://100xfounder.com/job/mongodb-engineer-3-business-systems-d8d31e/
- Published: 2026-09-10T20:12:45+05:30
- Author: Ishaan Vardhan

The CRM Technologies team builds, scales, and operates Salesforce-based solutions
that power MongoDB’s customer lifecycle, from marketing engagement and lead management
through sales execution, account management, renewals, reporting, and downstream
operational workflows.

The team partners closely with Marketing, Sales Operations, Revenue Operations, 
Finance, Customer Success, Data, and Engineering to deliver secure, scalable, and
reliable business systems. The team continuously evolves the CRM and marketing technology
ecosystem through automation, integrations, data quality improvements, and platform
operations.

### Role Overview

We are looking for an Engineer III, Business Systems** **to design, build, and support
the systems and integrations that enable MongoDB’s top-of-funnel and lead-to-revenue
processes.

This individual contributor role will focus on marketing technology, lead lifecycle
management, enrichment, campaign operations, account and territory management, activity
management, outreach, annual planning, and inbound and outbound integrations. You
will translate business requirements into scalable technical solutions using Salesforce,
marketing automation platforms, integration tools, APIs, and data services.

You will own delivery across the full solution lifecycle, including requirements
analysis, solution design, development, testing, deployment, documentation, monitoring,
and production support. You will also contribute to engineering standards, platform
governance, data quality, and continuous improvement across the GTM Technology ecosystem.

We are looking to speak to candidates who are based in Gurugram for our hybrid working
model.

### What You’ll Do

 * Design, build, and support solutions for top-of-funnel and marketing operations
   processes
 * Develop and enhance lead capture, lead conversion, routing, qualification, scoring,
   and lifecycle management capabilities
 * Administer and integrate marketing and enrichment platforms such as FCI, LeanData,
   Ortoo, and related GTM applications
 * Build and maintain integrations between Salesforce, marketing automation, enrichment,
   outreach, analytics, data, and downstream business systems
 * Support campaign management, campaign attribution, audience segmentation, campaign
   member management, and marketing performance workflows
 * Develop scalable solutions for account management, territory planning, account
   assignment, ownership changes, and coverage models
 * Design and support partner management capabilities, including partner onboarding,
   partner data management, partner lifecycle workflows, referral and lead registration
   processes, partner attribution, and partner communications
 * Build and enhance partner portal experiences that provide secure access to leads,
   opportunities, campaign resources, enablement content, deal registration, performance
   insights, and relevant account information
 * Enable activity management and Outreach workflows across marketing, business 
   development, sales, and partner teams
 * Design and support inbound integrations that create, enrich, qualify, and route
   leads and accounts into Salesforce
 * Partner with Marketing Operations, Sales Development, Sales Operations, Revenue
   Operations, Data, and Engineering to understand requirements and identify process
   gaps
 * Contribute to documentation, UAT, regression testing, runbooks, monitoring, and
   user enablement
 * Leverage AI-powered engineering tools such as Cursor, Claude Code, Agentforce,
   and GitHub Copilot to improve productivity, analysis, troubleshooting, and documentation
   while applying sound judgment around security, privacy, and accuracy

### Responsibilities

Technical Delivery

 * Translate business requirements into scalable marketing technology and Salesforce
   solutions using declarative configuration, custom development, APIs, and integration
   platforms.

Marketing Technology Engineering

 * Own and enhance capabilities across:

  Lead capture, conversion, qualification, and routing
   * Marketing enrichment and data normalization
   * Campaign and campaign member management
   * Account identification, matching, and hierarchy management
   * Territory planning and account assignment
   * Activity and engagement management
   * Outreach and business development workflows
   * Marketing attribution and lifecycle reporting
   * Annual planning and operational planning processes
  Integration and System Design
   * Design and support secure, reliable, and observable inbound and outbound integrations
     across Salesforce, marketing automation, enrichment, outreach, analytics, and
     enterprise platforms.
  Data Quality and Governance
   * Establish reliable data flows and controls that improve completeness, accuracy,
     consistency, deduplication, consent handling, and governance across lead, contact,
     account, campaign, and activity data.
  Engineering Excellence
   * Maintain high standards for modular design, test coverage, documentation, deployment
     processes, monitoring, CI/CD, and adherence to shared integration and Salesforce
     engineering patterns.
  Platform Optimization
   * Proactively identify and resolve performance bottlenecks, integration risks,
     manual processes, technical debt, and opportunities to simplify the marketing
     technology architecture.
  
  ### Minimum Requirements
  
   * Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering,
     or equivalent practical experience
   * 6+ years of hands-on Salesforce development or enterprise business systems 
     engineering experience
   * Strong experience with Apex, Lightning Web Components, Flows, SOQL, Salesforce
     APIs, and platform automation
   * Proficiency in scripting and programming languages such as Python and JavaScript,
     with experience building reusable automation, data transformation, and integration
     services
   * Experience with React or comparable modern front-end frameworks
   * Experience with full-stack development, including front-end applications, back-
     end services, APIs, data models, authentication, testing, deployment, and operational
     support
   * Experience designing and supporting marketing technology, CRM, lead management,
     or revenue operations solutions
   * Experience building and supporting REST or SOAP API integrations and data synchronization
     processes
   * Strong understanding of Salesforce security, data governance, data quality,
     and scalable implementation practices
   * Strong analytical, troubleshooting, communication, and collaboration skills
   * Salesforce Platform Developer I or II certification required
  
  ### Success Measures
  
  In 3 Months
  Develop a strong understanding of MongoDB’s marketing technology and Salesforce
  architecture, top-of-funnel processes, lead lifecycle, campaign operations, integration
  landscape, and stakeholder environment.
  In 6 Months
  Deliver meaningful enhancements across lead management, marketing integrations,
  enrichment, campaign management, routing, account management, or related GTM Technology
  initiatives. Establish yourself as a dependable technical contributor and trusted
  partner to Marketing Operations and Revenue Operations.
  In 12 Months
  Become a trusted subject matter expert for marketing technology and top-of-funnel
  business systems. Drive scalable improvements across lead conversion, enrichment,
  campaign operations, territory planning, outreach, data quality, and inbound and
  outbound integrations while influencing engineering standards and platform strategy.
  
  ### About MongoDB
  
  MongoDB is built for change, empowering our customers and our people to innovate
  at the speed of the market. We have redefined the data platform for the AI era,
  enabling builders to create, transform, and disrupt industries with software. 
  MongoDB’s unified data platform, the most widely available, globally distributed
  data platform on the market, helps organizations modernize legacy workloads, embrace
  innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only
  globally distributed, multi-cloud data platform and is available across AWS, Google
  Cloud, and Microsoft Azure.
  With offices worldwide and over 67,000 customers, including AI-native startups
  and approximately 75% of the Fortune 100, relying on MongoDB for their most important
  applications, we’re powering the next era of software.
  Our compass at MongoDB is our [Leadership Commitment,](https://www.mongodb.com/company)
  guiding how and why we make decisions, show up for each other, and win. It’s what
  makes us MongoDB.
  To drive the personal growth and business impact of our employees, we’re committed
  to developing a supportive and enriching culture for everyone. [From employee affinity groups, to fertility assistance and a generous parental leave policy](https://www.mongodb.com/company/blog/culture/employee-benefits-that-make-a-difference-at-mongodb),
  we value our employees’ wellbeing and want to support them along every step of
  their professional and personal journeys.[ Learn more about what it’s like to work at MongoDB](https://www.mongodb.com/blog/channel/culture),
  and help us make an impact on the world!
  MongoDB is committed to providing any necessary accommodations for individuals
  with disabilities within our application and interview process. To request an 
  accommodation due to a disability, please inform your recruiter.
  MongoDB is an equal opportunities employer.
  _Requisition ID- 3273518097_
