# Benefits Analyst

- Link: https://100xfounder.com/job/gitlab-benefits-analyst-98fb42/
- Published: 2026-10-09T20:39:56+05:30
- Author: 

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations
to increase developer productivity, improve operational efficiency, reduce security
and compliance risk, and accelerate digital transformation. More than 50 million
registered users and more than 50% of the Fortune 100* trust GitLab to ship better,
more secure software faster.

The same principles built into our products are reflected in how our team works:
we embrace AI as a core productivity multiplier, with all team members expected 
to incorporate AI into their daily workflows to drive efficiency, innovation, and
impact. GitLab is where careers accelerate, innovation flourishes, and every voice
is valued. Our high-performance culture is driven by our values and continuous knowledge
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as we build technology that transforms how the world develops software.

 * _Fortune 500® is a registered trademark of Fortune Media IP Limited, used under
   license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked
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### An overview of this role

As a Benefits Analyst on GitLab’s Total Rewards team, you’ll support global benefits
administration and take ownership of day-to-day benefits operations in India, partnering
closely with a Senior Benefits Analyst. Your initial priorities will include planning
benefits events at the Bangalore hub, streamlining enrollment and benefits onboarding,
handling tier 1 benefit questions and escalations, taking over and improving administrative
and audit processes, along with routine benefits tasks.You’ll build depth in global
benefits and manage assigned work with increasing independence, seeking guidance
on prioritization, new assignments, and higher-risk issues. This role reports to
the Manager, Global Benefits and focuses on benefits programs, not leave administration.
You’ll need to be based in Bangalore, with periodic office presence for hosting 
and managing benefits events, and flexibility to collaborate across time zones, 
including Pacific time.

### What You’ll Do

 * Support day-to-day administration for assigned benefits programs, including eligibility,
   enrollment, benefits onboarding, billing, reporting, audits, quality assurance,
   documentation, and issue resolution, with a particular focus on India.
 * Review benefits and team-member data from multiple sources, research discrepancies
   and root causes, and recommend next steps for manager or senior team-member review.
 * Work with brokers and vendors on day-to-day benefits operations, and support 
   the Senior Benefits Analyst with renewals, plan changes, implementations, testing,
   launches, and post-launch improvements. Benefits plan decisions remain with the
   Senior Benefits Analyst.
 * Plan, host, and manage benefits events at the Bangalore hub, and coordinate assigned
   benefits activities across selected countries and employment arrangements. Apply
   documented processes and escalate questions that require deeper local or technical
   expertise.
 * Partner with Payroll, Finance, People Operations, and People Technology on accurate
   reporting, billing reconciliation, eligibility data, and compliance-related processes.
 * Support People Operations in resolving team-member benefits inquiries, explain
   moderately complex benefits topics in accessible language, and escalate cases
   appropriately.
 * Analyze benefits utilization, cost, survey, and qualitative data to identify 
   trends and prepare summaries, insights, and recommendations that support team
   priorities.
 * Maintain accurate documentation, process guides, trackers, and communications;
   support the transition of administrative processes and recommend ways to simplify,
   standardize, or automate them, including responsible use of artificial intelligence
   tools. Protect accuracy and team-member experience, communicate progress and 
   risks, and seek guidance on prioritizing improvements.

### What You’ll Bring

 * Experience supporting benefits administration, including enrollment, reporting,
   and audits, and working with benefits brokers or vendors. Experience supporting
   benefits in more than one country is required; global technology company experience
   is preferred. Strategic benefits plan design experience isn’t required.
 * Working knowledge of core benefits concepts, such as medical, dental, vision,
   life, disability, and supplemental benefits.
 * Experience using a human resources information system (HRIS), benefits administration
   platform, or similar operational tools, with attention to detail in data entry,
   testing, reconciliation, and quality assurance. Workday experience is preferred.
 * Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters,
   pivot tables, and data analysis; macros aren’t required. Ability to evaluate 
   multiple sources, identify patterns or discrepancies, and develop evidence-based
   recommendations with appropriate guidance.
 * Clear written and verbal communication skills, including the ability to explain
   benefits topics in accessible language and collaborate across functions.
 * Ability to manage assigned work, meet deadlines, communicate when blocked, and
   distinguish urgent work from work that can be sequenced.
 * A collaborative, learning-oriented approach, willingness to apply feedback, and
   curiosity about using artificial intelligence tools responsibly to improve benefits
   work and team processes.
 * Ability to be based in Bangalore and go to our Bangalore hub to host and manage
   benefits events, with flexibility for collaboration across time zones, including
   Pacific time.

### About the team

The Benefits team within Total Rewards supports global benefits programs, working
with Payroll, Finance, People Operations, People Technology, Legal, People Business
Partners, brokers, and vendors. You’ll work closely with the Senior Benefits Analyst
and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones
to support India’s growing benefits needs. The team’s tools include Workday, Google
Workspace, Slack, and Claude. The role emphasizes accurate administration, team-
member support, and practical process improvements, with opportunities to build 
deeper benefits expertise.

### How GitLab will support you

 * [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/)
 * [Flexible Paid Time Off](https://handbook.gitlab.com/handbook/people-group/paid-time-off/)
 * [Team Member Resource Groups](https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.)
 * [Equity Compensation & Employee Stock Purchase Plan](https://handbook.gitlab.com/handbook/total-rewards/stock-options/)
 * [Growth and Development Fund](https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/)
 * [Parental leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave)
 * [Home office](https://handbook.gitlab.com/handbook/finance/expenses/#equipment)
   support

Please note that we welcome interest from candidates with varying levels of experience;
many successful candidates do not meet every single requirement. Additionally, studies
have shown that people from [underrepresented groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups)
are less likely to apply to a job unless they meet every single qualification. If
you’re excited about this role, please apply and allow our recruiters to assess 
your application.

### How GitLab Supports Full-Time Employees

 * [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/)
 * [Flexible Paid Time Off ](https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto)
 * [Team Member Resource Groups](https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/)
 * [Equity Compensation & Employee Stock Purchase Plan](https://handbook.gitlab.com/handbook/total-rewards/stock-options/)
 * [Growth and Development Fund](https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/)
 * [Parental Leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave)

Please note that we welcome interest from candidates with varying levels of experience;
many successful candidates do not meet every single requirement. Additionally, studies
have shown that people from [underrepresented groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups)
are less likely to apply to a job unless they meet every single qualification. If
you’re excited about this role, please apply and allow our recruiters to assess 
your application.

**Country Hiring Guidelines: **GitLab hires new team members in countries around
the world. All of our roles are remote, however some roles may carry specific location-
based eligibility requirements. Our Talent Acquisition team can help answer any 
questions about location after starting the recruiting process.

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